How to change your delivery address
If you need to update your delivery details, please contact our customer support team on this link.
What happens next depends on where your new address is located:
Within our coverage area (inside the M25 and selected South UK cities): We will update your details and reschedule your delivery for another day.
Outside our coverage area: We will arrange for the parcel to be sent back to the retailer on your behalf. They will then use another courier to deliver your parcel to your new address.
Please note: Address amendments are only available for non-perishable deliveries and selected retailers.