Your tracking page is the best way to know exactly when your parcel will be delivered. Your delivery window is dynamic and will update automatically as the driver progresses through their route.
Not going to be in? If the delivery window you are seeing isn't convenient, you can easily manage your delivery right from your tracking link. You can:
Designate a safe place
Choose a preferred neighbour
Reschedule your delivery to a more convenient date (Please note: Perishable parcels cannot be rescheduled)
Need further assistance? You are welcome to contact our support team via this link.
Kindly note: Our support team is unable to manually change your delivery time or offer delivery prioritisation.