Collected:
We have collected your parcel (we’ll deliver it soon!).
Arrived at depot:
This is the halfway mark! Your parcel is now in the safe hands of our HIVED sortation team. Next step: Out for delivery in the morning!
Delivered:
The best news ever, right? If it’s not delivered to your address, we may have left it with your neighbour when we tried to deliver.
- Delivered to a neighbour — Please check the delivery photos and notes for a name and door number provided by our delivery team.
Delivery unsuccessful:
We will be back tomorrow, or you can choose a day that suits you best. Our team is also available to get any important delivery details from you before the next delivery attempt. Please feel free to message us in the chat bubble — we’re eager to help!