Intro to HIVED
General FAQ
- Which types and sizes of parcels does HIVED deliver?
- Do you charge more for the outer areas of Greater London?
- Is HIVED's power generation 100% emission-free?
- What is HIVED's delivery area?
- Does your quote include any hidden costs, i.e., Congestion Charge?
- Is HIVED really 100% electric?
Contact us
Recipients
- How do I track my parcel?
- How do I update my delivery instructions?
- How do I update my contact information?
- How do I change my address?
- How do I reschedule my order to another day?
- Why was my parcel left delivered to my neighbour?
Senders
- How do I pay for my deliveries with HIVED?
- If I am a sender, do I need to drop the parcels off somewhere for HIVED to deliver?
- When does HIVED collect parcels I want to send?
- We send our parcels from outside of London — can I still use HIVED?
- I ship nationwide, but I also want to use HIVED; how does that work?
- Who do my customers contact for delivery support?